Job Detail

Position Description:
The YWCA is seeking applications for Casual Shelter Counsellors for My Aunts Place, Kikinaw Residence, and Isabel Johnson Shelter, and Beehive Heartbeat Family Reunification Home. The Casual Shelter Counsellor is responsible for providing practical support to all residents while ensuring day to day operation needs are met. This position will be under the direct supervision of the

Position Description:
The YWCA is seeking applications for Casual Shelter Counsellors for My Aunts Place, Kikinaw Residence, and Isabel Johnson Shelter, and Beehive Heartbeat Family Reunification Home. The Casual Shelter Counsellor is responsible for providing practical support to all residents while ensuring day to day operation needs are met. This position will be under the direct supervision of the Womens Housing Managers (Isabel Johnson Shelter, and My Aunts Place, and Beehive Heartbeat) and under the general supervision of the Director of Kinship and Program Development for Womens Housing.

Responsibilities include:
Client Service
    Provide Trauma Informed, person-centred support;
    Provide practical support for all aspects of resident stays;
    Provide information, education, and support to the women as needed;
    Provide referrals and advocacy to ensure that women have necessary supports to deal with barriers regarding housing;
    Maintain a welcoming and comfortable environment;
    Assist with shelter programming;
    Respond to crisis situations

Administration and Operations
    Answer shelter phone and record all calls, screen requests for entry and respond to information requests;
    Complete intake and departure process with each woman/family;
    Maintain accurate records, including womens files;
    Assist residents with transportation as required;
    Assist with the daily operation of the shelter including but not limited to meal prep, room cleaning, and helping residents with chores.  

To see the complete job description as well as the qualifications, please visit our website:

https://www.ywcaregina.com/careers

Expand to read more

Collapse above section