Job Detail

Responsibilities: The Technical Analyst will work closely with senior IT staff to:
  Maintain, support and troubleshoot Server & Network Infrastructure including - Windows server, VMWare, Exchange server, firewall, SIEM and switches
  Work with vendors on evaluating new technology and solutions, and resolving any outstanding incidents and problems with systems already in use
  Provide support to end users on a variety of issues
  Manage multiple

Responsibilities: The Technical Analyst will work closely with senior IT staff to:
  Maintain, support and troubleshoot Server & Network Infrastructure including - Windows server, VMWare, Exchange server, firewall, SIEM and switches
  Work with vendors on evaluating new technology and solutions, and resolving any outstanding incidents and problems with systems already in use
  Provide support to end users on a variety of issues
  Manage multiple projects including implementation of new hardware and software as required  
  Design and create a wide range of new customer facing materials using InDesign and Photoshop
  Additional responsibilities may include other tasks or projects as required

Qualifications:
  Degree or certificate from an approved technical college in a computer-related field such as computer science, information science or management information systems (an equivalent combination of education, training and experience may also be considered)
  Minimum 4 years of experience supporting common desktop hardware and software in an enterprise environment
  Strong knowledge of Windows Server including install, configuration and maintenance for 2008, 2012 and 2016 server
  Strong knowledge of Microsoft SQL and Microsoft Exchange
  Broad working knowledge with various firewalls and switches , Network (WAN/LAN/WLAN etc.), SIEM, and Cyber Security
  Knowledge of SharePoint, content management systems, Adobe Photoshop and InDesign
  Aptitude to recognize and maintain confidentiality and discretion with sensitive and confidential information
  Strong analytical, organizational and time-management skills
  Strong interpersonal and communication skills
  Friendly enthusiastic self-starter and strong team player
  Flexible and willing to take on tasks as assigned

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