Job Detail

We are hiring an outgoing, assertive, friendly individual to join our team as the Front Office Supervisor. This position will require weekend and evening shifts as well as open availability and a valid - non-probationary - class 5 driver's license with a clean drivers abstract (to be provided upon hire) as well as a clean criminal record.

Shifts would include:
7am  3pm
3pm  11pm
11pm  7am

Responsibilities

We are hiring an outgoing, assertive, friendly individual to join our team as the Front Office Supervisor. This position will require weekend and evening shifts as well as open availability and a valid - non-probationary - class 5 driver's license with a clean drivers abstract (to be provided upon hire) as well as a clean criminal record.

Shifts would include:
7am  3pm
3pm  11pm
11pm  7am

Responsibilities would include but are not limited to:
Analyzing business requirements and customer needs.
Giving Guests an A+ Guest Experience.
Keeping the Front Office clean and organized.
Assisting the Front Office Manager and Director of Sales as required.
Taking charge of the hotels operations as Manager on Duty during shifts outside business hours.
Participate in strategic planning and goal setting for various business functions.
Supervise and train employees and provide constructive feedback.
Provide administrative support for the Front Office Manager.
Ensure compliance with company policies and procedures.
Ability to provide shift coverage in the event of an emergency with very short notice.

Job Requirements
2 years of hotel front desk experience
Management Experience
Post secondary diploma in Hotel Operations Management.
Excellent proficiency in both verbal and written English.
Leadership Skills.
Customer Service Experience.
Valid Class 5 Driver's License with a clean abstract.
Open availability.

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