Job Detail
Position
Senior CMDB Support Analyst - INF004814
Wage/Salary
$44.534 - $53.882 Hourly
Employment Terms: Full Time
Job Description
The Information Technology Division (ITD) of SaskBuilds and Procurement supplies a full-range of IT services to government ministries and agencies. It supports government customers with help desk, hardware and software, application development and IT security services. The ITD also sets government-wide policies and standards in IT infrastructure, IT support services and security.
The Data Analytics Branch of the IT Division
The Information Technology Division (ITD) of SaskBuilds and Procurement supplies a full-range of IT services to government ministries and agencies. It supports government customers with help desk, hardware and software, application development and IT security services. The ITD also sets government-wide policies and standards in IT infrastructure, IT support services and security.
The Data Analytics Branch of the IT Division is looking for a Senior CMDB Analyst for the Configuration Management Database (CMDB) team.
You will have knowledge of:
- Programming concepts, techniques and languages
- System analysis techniques, facilitation methods, and modeling tools
- Project management, business analysis and solution architecture concepts and methodologies
- A firm understanding of JavaScript
- The ServiceNow Platform
- ServiceNow certifications are an asset.
Certification in ITIL v3 or v4 is an asset.
You will be:
- A self-starter and ensure optimal customer service is delivered;
- Adaptable in order to respond to constant change within a high pressure environment; and
- Detail and process orientated.
Typically, the knowledge and skills required for this position would be obtained through:
- An undergraduate degree in computer science, or an equivalent combination of education and relevant experience.
- Formal or informal training on the ServiceNow platform, specifically the Configuration Management Database.
- In-depth formal or informal training and understanding in the ServiceNow Platform, with a specific focus on the CMDB.
- In-depth formal or informal training and understanding or hands-on experience with ServiceNow Discovery.
- A deep understanding of ITIL IT Service Management
Use link provided to view full job description.
How to Apply: For a more detailed job description and to apply, please go to
www.saskatchewan.ca/careers. Click on Jobs Available to the Public,
then click on Permanent Full-Time. You can search for this job using
its competition number: INF004814.
%20Senior CMDB Support Analyst - INF004814)