Job Detail

This position reports to the Advancement and External Affairs Director and is often the first point of contact for individuals accessing the College. As such, it performs a vital public relations function in demonstrating the professionalism and commitment to customer service that we want to be a hallmark of Carlton Trail College. In addition, this position provides a variety of

This position reports to the Advancement and External Affairs Director and is often the first point of contact for individuals accessing the College. As such, it performs a vital public relations function in demonstrating the professionalism and commitment to customer service that we want to be a hallmark of Carlton Trail College. In addition, this position provides a variety of office duties and support services of varying complexity.

DUTIES & RESPONSIBILITIES
- Perform reception duties such as handling and screening walk in and telephone inquiries
- Assist public in filling out forms
- Provide assistance to students
- Provide general information regarding College programs and services
- Make appointments for various staff
- Maintain efficient filing systems, staff registry, course outlines, etc. as required
- Maintain and provide support to all staff regarding photocopiers, faxes, scanner, printers and postage
- Maintain office supplies inventory, and check and order supplies as required
- Provide registration services for clients both via telephone, and in-person registrations, and process required forms and tuition payments as related to registration

EDUCATION
The minimum relevant knowledge or formal training essential to perform the functions of this position is a one-year post-secondary certificate or equivalent from a recognized post-secondary institution. This education would typically provide knowledge of office procedures, computer applications, and basic accounting.

EXPERIENCE
The minimum practical related experience required to perform the duties of this position is one year. This experience would typically provide skills such as interpersonal skills, communication skills, time management, accuracy and proficiency in keyboarding and specific computer functions and applications including MS Office.

FOR A COMPLETE JOB DESCRIPTION, go to www.carltontrailcollege.com/work-for-us.

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