Are you passionate about hockey and skilled in sales and customer service? The Regina Pats Hockey Club is looking for an enthusiastic individual to join our dynamic team as a Coordinator for Ticket Sales. This role collaborates with internal departments, external vendors, and customers to uphold excellent service standards and ensure accuracy across all ticketing systems. The ideal candidate has a
Are you passionate about hockey and skilled in sales and customer service? The Regina Pats Hockey Club is looking for an enthusiastic individual to join our dynamic team as a Coordinator for Ticket Sales. This role collaborates with internal departments, external vendors, and customers to uphold excellent service standards and ensure accuracy across all ticketing systems. The ideal candidate has a detail-oriented mindset, strong communication skills, and a passion for live events or sports entertainment.
Duties & Responsibilities:
*Lead day-to-day management, implementation and service of the Ticketmaster Archtics and My Pats Account Manager System
*Managing financial reporting related to ticket revenue, trends and forecasting
*Assist with ticket pricing structure and ticket options
*Work with the Marketing and Sales teams to develop and execute a yearly Ticketing Marketing Plan
*Execute the creation, administration and build of all Regina Pats events in the Ticketmaster Archtics System, Ticketmaster Event Management Online Tool System and My Pats Account Manager System (preseason, regular season and playoffs, season tickets, vouchers and experiences)
Required Experience:
*2-3 years of experience in Ticketing, Box Office operations, or customer service (sports or live events preferred)
*Experience with CRM systems (e.g., Salesforce, Archtics)
*Familiarity with mobile ticketing solutions and fan experience technology (preferred)
Required Skills:
*Bachelor's degree in Business, Sports Management, Event Management, or related field (or equivalent experience)
*Proficiency with ticketing platforms such as Ticketmaster, Paciolan, or similar (preferred)
*Strong Excel and data reporting skills
*Strong presentation skills
*Strong strategic thinking abilities and communications skills
*Excellent organizational and time management skills
%20Regina Pats Hockey Club | Coordinator, Ticket Oper)