The Receptionist serves as the initial point of contact for visitors and clients, providing exceptional customer service while managing various administrative tasks. This role entails greeting visitors, managing phone calls and emails, handling mail, assisting with applications and forms, maintaining petty cash, managing office supplies, coordinating appointments and travel arrangements, and providing general clerical support.
Duties and Responsibilities:
- Greet and welcome
The Receptionist serves as the initial point of contact for visitors and clients, providing exceptional customer service while managing various administrative tasks. This role entails greeting visitors, managing phone calls and emails, handling mail, assisting with applications and forms, maintaining petty cash, managing office supplies, coordinating appointments and travel arrangements, and providing general clerical support.
Duties and Responsibilities:
- Greet and welcome visitors courteously, directing them to the appropriate personnel or area.
- Answer and manage incoming calls and emails promptly and professionally, providing information or redirecting inquiries as necessary.
- Receive, sort, and distribute incoming and outgoing mail accurately and in a timely manner.
- Prepare and file personal income tax returns for clients, ensuring accuracy and compliance with current tax regulations.
- Assist clients with completing applications, forms, and other documentation as needed.
- Keep membership lists up to date and maintain accurate records of clients and services.
- Schedule meetings, appointments, and travel arrangements for staff and management, managing calendars effectively.
- Record staff attendance and minutes of meetings, ensuring accuracy and confidentiality.
- Perform general clerical tasks such as photocopying, filing, transcribing, and record-keeping.
- Collaborate with colleagues to address administrative matters and support overall office operations.
%20Receptionist (Casual))