Job Detail

Job Description:
The Caseworker for Waterston Centre provides supervision and support for residents as required by The Salvation Army and funding contract policies and procedures.  The Caseworker is part of the Case Management Team for Waterston Ministries and reports to the Case Management Supervisor.

Casework Accountabilities and Client Support:
- Provide case management services for the residents of Waterston Centre, this includes Emergency Shelter,

Job Description:
The Caseworker for Waterston Centre provides supervision and support for residents as required by The Salvation Army and funding contract policies and procedures.  The Caseworker is part of the Case Management Team for Waterston Ministries and reports to the Case Management Supervisor.

Casework Accountabilities and Client Support:
- Provide case management services for the residents of Waterston Centre, this includes Emergency Shelter, Men?s Residence and Supportive Residential Program (SRP)
- Reviews all resident applications, oversees referrals from Ministry of Social Services and other agencies
- Completes pre-admission house tours and provides information to potential residents and their workers, provides handbook, basic tour of main living areas
- Completes discharge processes when residents are discharged from the program, ensures resident?s belongings are packed,
- Builds and maintains a therapeutic milieu with workers and residents
- Ensures the physical and psychological needs of residents are being met through programming, individual counselling, etc.
- May chair monthly (or as needed) planning meetings for residents and workers
- Supports resident appointments (medical, counselling, etc.)
- Provides statistical and evaluative information to management and funders
- Support and encourage residents of the program in their transition
- Support the efforts made to meet the residents? spiritual needs and cultural practice

Case Management:
- Handle all incoming residential clients.  Review program packages and meet and interview potential clients/residents, in consultation with the Resident Services Director where required.
- Develop and implement case management of assigned clients/residents; assists clients/residents in establishing goals, monitoring progress, and prepares discharge plan.
- Intervene in crisis situations, provide emotional support and advocacy as required.
- Review all resident intakes, discharges, and restrictions.

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