Role Overview
Serves as the central link between Sales, Production, Logistics, and Customer Service, ensuring accurate order processing, clear customer communication, and smooth coordination to deliver a high-quality sales experience.
Key Responsibilities
Maintain CRM records in HubSpot and generate sales and order reports
Enter and manage sales and parts orders in Intuitive ERP
Prepare invoices, process payments, and confirm freight charges
Track trailer builds and provide
Role Overview
Serves as the central link between Sales, Production, Logistics, and Customer Service, ensuring accurate order processing, clear customer communication, and smooth coordination to deliver a high-quality sales experience.
Key Responsibilities
Maintain CRM records in HubSpot and generate sales and order reports
Enter and manage sales and parts orders in Intuitive ERP
Prepare invoices, process payments, and confirm freight charges
Track trailer builds and provide customer updates
Handle parts orders via phone and online requests
Respond to customer and dealer inquiries on availability, specs, and timelines
Coordinate shipping, freight scheduling, and documentation
Manage dealer inventory and restocking
Prepare custom quotes and support product configuration
Assist with warranty claims, recalls, and regulatory compliance
Tools & Platforms
HubSpot, Intuitive ERP, NetSuite, QuickBooks Google Workspace Microsoft Excel LTL freight portals Purolator Loomis Basic CAD familiarity
Traits for Success
Strong attention to detail and organization
Ability to multitask in a fast-paced environment
Clear, professional communication skills
Willingness to learn and explain technical trailer specifications
Apply with Resume to:
Michael Heschel
Chief Executive Officer
Trailtech Inc.
mike.heschel@trailtech.com
%20Sales Support & Parts Sales)