Job Detail

Prince Albert Housing Authority is currently recruiting for a full-time Customer Service Representative (CSR).  Reporting to the Tenant Relations Manager, the CSR is the first point of contact at the front counter and is accountable for providing effective, courteous service to tenants, the public, and staff.  

The Position:
- Responding to questions on housing programs and services
- Completing annual lease renewals and rent

Prince Albert Housing Authority is currently recruiting for a full-time Customer Service Representative (CSR).  Reporting to the Tenant Relations Manager, the CSR is the first point of contact at the front counter and is accountable for providing effective, courteous service to tenants, the public, and staff.  

The Position:
- Responding to questions on housing programs and services
- Completing annual lease renewals and rent adjustments, as assigned
- Accepting rent payments and providing receipts
- Preparing daily deposits of cash receipts
- Maintaining tenant files

Responsibilities and Requirements:
- A certificate or diploma in Office Education
- 1  3 years of proven administration and customer service experience
- Strong analytical and mathematical skills
- Strong interpersonal and communication skills
- Proven MS Office skills supplemented by accounting software experience (JD Edwards or similar)

Qualifications:
- Must be an accountable team-player who can work independently, has excellent judgement, maintains confidentiality, and is able to effectively multi-task, prioritize, and meet deadlines
- Always leads by example, promotes a positive and professional image for the housing authority
- Recognizes and embraces diversity and is committed to the values of housing
- A valid drivers license, reliable, roadworthy vehicle, and an approved Enhanced (Vulnerable Sector) criminal record check are conditions of employment

An excellent benefits package including pension is offered.

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